Healthcare
Content for health organizations about patient experience and operational efficiency: screening, confirmations, and reminders on WhatsApp, with AI and privacy.
Content for health organizations about patient experience and operational efficiency: screening, confirmations, and reminders on WhatsApp, with AI and privacy.

See 5 advantages of the chatbot for clinics: scheduling, screening, 24/7 service, reduced queues, and satisfaction survey. Learn how to apply.

Check out the key insights from Plusoft and São Cristóvão Saúde at HIMSS 2024 on AI, automation, interoperability, data security, and telehealth.

Success story in healthcare: integrated CRM and 24/7 virtual assistant increased sales by 56%, reduced 92% of human effort, and increased retention > 90%.

How to balance automation and humanization in patient care: efficiency gains, reduced queues, and practices to maintain empathy and trust.

See how real-time data, AI, and health CRM enable hyperpersonalization, increase adherence to care, and increase patient satisfaction.

Understand when hospital automation becomes a bottleneck and how to avoid data silos, dehumanization, and rework with interoperability and governance.

Understand the ANS sandbox for consultation and exam plans (“fourth way”), coverage rules, challenges, and how CRM and omnichannel service increase efficiency.

Health at SXSW 2025: trends in AI for diagnostics, wearables, surgical robotics, mental health, and augmented reality, with impacts on care.

HIMSS 2025: digital health trends for IT and CX decisions, such as AI, interoperability, cybersecurity, and the patient journey, with analysis from Plusoft.