Healthcare

Content for health organizations about patient experience and operational efficiency: screening, confirmations, and reminders on WhatsApp, with AI and privacy.

5 advantages of using chatbot in medical clinics

See 5 advantages of the chatbot for clinics: scheduling, screening, 24/7 service, reduced queues, and satisfaction survey. Learn how to apply.

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HIMSS 2024: AI, Interoperability, and Telehealth in Health

Check out the key insights from Plusoft and São Cristóvão Saúde at HIMSS 2024 on AI, automation, interoperability, data security, and telehealth.

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Case in health: CRM and AI increase 56% of deals and reduce 92% of human effort

Success story in healthcare: integrated CRM and 24/7 virtual assistant increased sales by 56%, reduced 92% of human effort, and increased retention > 90%.

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Balance in automation and humanization in patient care

How to balance automation and humanization in patient care: efficiency gains, reduced queues, and practices to maintain empathy and trust.

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How hyperpersonalization improves the patient experience

See how real-time data, AI, and health CRM enable hyperpersonalization, increase adherence to care, and increase patient satisfaction.

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Hospital automation: when technology becomes a bottleneck in the patient's journey

Understand when hospital automation becomes a bottleneck and how to avoid data silos, dehumanization, and rework with interoperability and governance.

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Health plans for appointments and exams in the ANS sandbox: what is the “fourth way” and how to operate efficiently

Understand the ANS sandbox for consultation and exam plans (“fourth way”), coverage rules, challenges, and how CRM and omnichannel service increase efficiency.

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Health at SXSW 2025: the main trends and innovations you need to know

Health at SXSW 2025: trends in AI for diagnostics, wearables, surgical robotics, mental health, and augmented reality, with impacts on care.

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Plusoft at HIMSS 2025: discover the main trends and technological innovations in the health sector

HIMSS 2025: digital health trends for IT and CX decisions, such as AI, interoperability, cybersecurity, and the patient journey, with analysis from Plusoft.

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