What data is collected?
It is important to note that the data provided by you in any form on our site will be collected for the sole fulfillment of the purpose for which you provided it to us.
On our site, information is collected as follows: we collect personally identifiable information — name, telephone, email — by filling out forms to:
(i) downloading our free content;
(ii) provide information requested by you, such as information addressing topics related to Plusoft solutions, as well as to answer specific questions you may raise about Plusoft.
The veracity of the data provided is of paramount importance, since it is through these that Plusoft will make any contact with you, which makes you responsible for the statements you make and that may cause harm to yourself, to Plusoft and/or to third parties.
Cookies
Cookies are information stored on a user's device by the server of the visited Internet site.
Cookies are used to store information on the device used by you to access our services, which allows the site to recognize your device on a next visit.
Cookies only retain information related to your preferences, and precisely for this reason, they allow you to improve your experience with the site on a next visit, through the possibility of targeting personalized services and information, increasing the chances of meeting the user's interests.
And, when you visit our site, a 'cookie' is inserted in your browser through the Google Analytics software, to identify how many times you return to our address.
If you do not agree with cookies, it is recommended that you access our page in anonymous browsing mode, or disable your browser settings to manage cookies.
A different procedure will be required for each browser, so it is recommended that you consult your browser's instructions or access the following major browsers' websites:
Other Applications
When you access third-party platforms and applications from browsing the Plusoft website (such as Facebook and Twitter links), you become subject to the privacy policy of this site or platform, and this policy does not apply to personal data collected or shared by you when connected to those applications.
Access Log
We collect and store, for 06 (six) months, data about your access to the Plusoft Site, as determined by law.
About the Use of Your Personal Information
This term allows Plusoft to use your personal information for different purposes.
Email is used to:
(i) sending material or information requested by you when filling out the form;
(ii) for sending Newsletters, always related to the improvement of customer relationships;
(iii) to announce the release of new free materials or new Plusoft solutions.
However, the user can always cancel the subscription at any time. To learn more about this, read “About Cancelling Your Subscription” below.
Finally, Plusoft employees may eventually contact us via e-mail or telephone to do research or present new solutions to improve the customer service experience.
About access to your personal information
Plusoft maintains strict internal control over access to your data and implements mechanisms to ensure that there is no misuse of your data. Only employees authorized to do so at Plusoft may access your personal information, as appropriate to the performance of their functions and only according to the purpose for which the data was granted.
If you suspect any misuse, be sure to contact us using the contact field available on our website.
Is there data sharing with third parties?
Plusoft shares browsing information, collected on its site, with marketing automation software providers, with the specific purpose of automating in a single tool the digital content that is used to carry out marketing actions through content, in an efficient and productive way.
For what period is the data kept?
The data is kept by Plusoft until the purpose of retaining the data is achieved and is discarded thereafter.
About canceling a subscription
You can choose to stop receiving emails from Plusoft. In every email we send, there is always an unsubscribe link available in the last lines. By clicking on this link, you will be automatically unsubscribed from the list. It is important to mention that, when you fill out any form belonging to Plusoft again, your email will be reinserted into the list. Therefore, the cancellation request must be made again if it is of interest to you.
Public Authority
Plusoft will only make your data available to Public Authorities when the request to do so is made in accordance with the law. We do not make this delivery excessively, or when it does not comply with legal provisions.
Minors
This site and other communication channels maintained by Plusoft do not intentionally collect personal information from or about any underage person. If you are a minor and wish to contact us or use any functionality on this site that requires you to submit your personal information, ask your parents or guardians to do so on your behalf.
Your rights
Plusoft respects the rights of users of its site, so if you wish to exercise any of your rights in relation to your personal information (confirmation, access to data, correction, anonymization, portability, deletion), or if you have any questions regarding our privacy policy and how we use your personal information, please contact our DPO — Patricia Marim Albuquerque or our substitute DPO — Alexandre Flor da Cruz, by email to dpo@plusoft.com. We are located at Avenida das Nações Unidas, 12,995 — 32nd floor, Cidade Monção, São Paulo — SP, CEP — 04753-100, Brazil.
Changes to this privacy policy
This privacy policy is subject to regular changes to ensure that it is up to date with the use of your personal information and in compliance with applicable data protection laws.
We reserve the right to revise this privacy policy at any time, either through the use of new technologies or whenever Plusoft deems it necessary. The updated privacy policy will be published on our website, which is why it must be periodically checked.
Last updated: October 15, 2025