retail
Conversion, recurrence, and fluid experience for Retail
Cart recovery, offers by store and post-purchase on WhatsApp, with geointelligence and automation
Cart recovery, offers by store and post-purchase on WhatsApp, with geointelligence and automation
Conversion, recurrence, and price competition require customization at scale and a frictionless experience.
Consent, traceability, and communication policies became a topic of daily management. Operations need governance to scale without the risk of blockages and penalties.
AI, automation, and messaging are redefining retail service and conversion. Whoever connects data and operations to execute journeys in real time wins.
Customer data, payments, and conversations increase exposure to fraud and incidents. Security by design and access controls reduce risk and increase trust.
Lean teams need to sustain seasonal peaks in quality and productivity. Processes, automations, and copilots reduce dependency on headcount and rework.
The consumer requires quick response, context, and personalization on any channel. Every friction in the journey becomes abandonment, complaint, and loss of recurrence.
Demand swings put pressure on planning, promotions, and cash flow. Personalization and operational efficiency help protect revenue and conversion.
Marketplaces and price comparisons compress margins and increase acquisition costs. Loyalty, CRM, and efficient service support LTV and reduce dependence on discounts.
Official operation for campaigns, service, and sales, with automations that accelerate response and increase conversion rates.
Unified data and automation to personalize offers, activate repurchases, and reduce discount dependency.
Geomarketing to prioritize regions and optimize the network, guiding investment by potential and competition.
Self-service and intelligent sorting for status, exchanges, and support, reducing the cost per contact and improving resolution.
OMNI CRM
WHATSAPP BROKER
MARKETING SUITE
A.I. AGENT
SOCIAL MONITORING
SALES automation
performance agency
Learn about successful cases of companies in the segment that use our solutions and have achieved great results!
Lorem Ipsum Dolor Sit Amet, Consectetur Adipiscing Elit, Sed Do Eiusmod Tempor Incididunt ut Labore et Dolore magna Aliqua. You didn't even come from Minim.
Read the full case
Understand how Marketing Suite, our platform specialized in martech, met the entire standard of service provided by Claro's support team, contributing to achieving engagement rates of up to 35% higher compared to the previous period (YoY).
Read the full caseUnderstand how Marketing Suite, our platform specialized in martech, met the entire standard of service provided by Claro's support team, contributing to achieving engagement rates of up to 35% higher compared to the previous period (YoY).
Read the full casePerformance Agency
Learn how Pague Menos pharmacies structured retention and recovery journeys in e-mail and SMS, combining personalization by purchasing mission and evolution of the propensity model.
Read the full case
Omni CRM
With Plusoft OMNI CRM, OXXO Brasil evolved its service operation by centralizing channels and standardizing processes. The complete material shows how access to customer history supported decisions and performance.
Read the full case
Performance Agency
How Tenda Atacado strengthened its own brand Select with a data-driven CRM strategy focused on relevance and incremental revenue. In the complete case, you check the segmentation logic, the creatives, and the learning that supported the performance.
Read the full case
Social Monitoring
OXXO Brazil needed to gain speed and consistency in reputation management on digital channels. In this case, you see what changed in the operation and what impacts this brought to the public's perception.
Read the full caseOmni CRM
OXXO Brazil needed to integrate areas and expand the visibility of the demands in an expanding operation. In the full case, you can see how an integrated digital ecosystem supported this evolution and what lessons the project left behind.
Read the full case
Understand how Generative AI and Retail Media appeared as a real offering at NRF 2024, with practical examples, current limits, and next steps.
Read full content
Our Performance agency integrates CRM, automation, SEO, and paid media to accelerate sales and loyalty with connected data and a focus on ROI.
Read full content
Discover how Lowe's, Sainsbury's, Sephora, and other retailers apply AI in 2024: personalization, demand, loss, and loyalty with data.
Read full content
Convert more on WhatsApp and recover carts
Increase recurrence with CRM and personalization
Reduce after-sales friction with AI and self-service
Expand with square intelligence and geomarketing
© Copyright 2026 Plusoft. All rights reserved.
