WHATSAPP BROKER
WhatsApp Business with Official Meta API and expertise
Broker with Official Meta API, approved templates and chatbot automation to serve, sell, and notify with governance and scale
WHATSAPP BROKER
Broker with Official Meta API, approved templates and chatbot automation to serve, sell, and notify with governance and scale
Complete messaging management, with transactional automations, 24/7 service with AI and integration with CRM systems via APIs
Follow the evolution of your consumers' engagement at every moment, without them having to leave your channel
Plusoft Intelligence
Our generative Artificial Intelligence with Machine Learning acts as a multichannel orchestrator to create segmentations, screening, and prioritization, connecting transactional data, business rules, and knowledge base for applying consistent responses with scalability.
Business rules for routing and prioritization, with optimization of offers.
APIs and connectors integrate ERP and channels, unifying the context of interactions and purchases.
Propensity, retention, and CLV scoring, with clustering and recommendation for conversion.
Copilot with NLP, summary, suggestion of answers and integrated knowledge base.
Components that connect WhatsApp to the journey, service, and performance
MARKETING AUTOMATION
SALES automation
CHATBOT
SOCIAL MONITORING
CUSTOMER SERVICE
performance agency
Centralize interactions, automate flows, and track metrics to transform conversations into measurable results.
Official channel and policies Meta: operational stability and compliance for messaging at scale
Chatbot automation: screening, resolution, and handoff with history to reduce queues and increase productivity
Integration with CRM: personalization and continuity of service with customer context
Metrics by flow: conversion by journey, response rate, and delivery/reading indicators
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