Intelligence and agility in commercial management

Capricórnio Textil sought more predictability and governance in its commercial operation. With Hike, he centralized sales force management on a cloud platform and improved control and efficiency on a daily basis.

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AWARD-WINNING CASE

AWARD-WINNING CASE

AWARD-WINNING CASE

Financial
Omni CRM
Alelo Brazil

Unified customer view and service governance at Alelo

Understand how Alelo evolved relationship management with customers and partners to gain more operational control and consistency in the experience. Download the case to see the context, decisions, and learning from the project.

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AWARD-WINNING CASE

AWARD-WINNING CASE

AWARD-WINNING CASE

Retail
Omni CRM
OXXO Brazil - Plusoft Integrated Solutions

Operational efficiency with an integrated digital ecosystem

OXXO Brazil needed to integrate areas and expand the visibility of the demands in an expanding operation. In the full case, you can see how an integrated digital ecosystem supported this evolution and what lessons the project left behind.

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AWARD-WINNING CASE

AWARD-WINNING CASE

AWARD-WINNING CASE

Retail
Sales Automation
OXXO Brazil - Hike

Transformation of operational management in OXXO Brazil stores

OXXO Brasil started a project with Hike to digitize and standardize store operating routines, bringing mobility and visibility to simplify daily life and free up teams' time for service and sales.

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AWARD-WINNING CASE

AWARD-WINNING CASE

AWARD-WINNING CASE

Retail
Social Monitoring
OXXO Brazil - Plusoft Social

Agility and Intelligence in OXXO Brazil's reputation management

OXXO Brazil needed to gain speed and consistency in reputation management on digital channels. In this case, you see what changed in the operation and what impacts this brought to the public's perception.

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AWARD-WINNING CASE

AWARD-WINNING CASE

AWARD-WINNING CASE

Retail
Performance Agency
ABEMD
MAC Cosmetics

MAC Studio Fix Fluid Kaizen released

Discover the strategy behind the CRM campaigns of the release of Studio Fix Fluid Kaizen and the activation “I use MAC.” Download the material and learn more about segmentation, journey logic, and learning by channel.

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AWARD-WINNING CASE

AWARD-WINNING CASE

AWARD-WINNING CASE

Retail
Performance Agency
ABEMD
COOP

Volta Cooperado: reactivation of inactive customers

Discover how COOP reactivated inactive customers with monthly CRM journeys and personalized benefits, using AI to increase segmentation efficiency and accelerate performance gains over time.

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