Intelligence and agility in commercial management

Capricórnio Textil sought more predictability and governance in its commercial operation. With Hike, he centralized sales force management on a cloud platform and improved control and efficiency on a daily basis.

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AWARD-WINNING CASE

AWARD-WINNING CASE

AWARD-WINNING CASE

Retail
Sales Automation
OXXO Brazil - Hike

Transformation of operational management in OXXO Brazil stores

OXXO Brasil started a project with Hike to digitize and standardize store operating routines, bringing mobility and visibility to simplify daily life and free up teams' time for service and sales.

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AWARD-WINNING CASE

AWARD-WINNING CASE

AWARD-WINNING CASE

Retail
Performance Agency
ABEMD
Pague Menos Pharmacies

Personalization by lifecycle for retention and recovery

Learn how Pague Menos pharmacies structured retention and recovery journeys in e-mail and SMS, combining personalization by purchasing mission and evolution of the propensity model.

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AWARD-WINNING CASE

AWARD-WINNING CASE

AWARD-WINNING CASE

Retail
Customer Service
OXXO Brazil - Plusoft Omni CRM

360º view of the customer with unified data at OXXO Brazil

With Plusoft OMNI CRM, OXXO Brasil evolved its service operation by centralizing channels and standardizing processes. The complete material shows how access to customer history supported decisions and performance.

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AWARD-WINNING CASE

AWARD-WINNING CASE

AWARD-WINNING CASE

Insurance & Social Security
Chatbot
ABEMD
EnergisaPrev

Automated WhatsApp service with 96% satisfaction

How EnergisaPrev used automation on WhatsApp to increase satisfaction and improve service efficiency. The complete case includes performance clippings, the learning from the optimizations, and the next steps of the project.

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AWARD-WINNING CASE

AWARD-WINNING CASE

AWARD-WINNING CASE

Consumer Goods
Sales Automation
Capricórnio Têxtil

Intelligence and agility in commercial management

Capricórnio Textil sought more predictability and governance in its commercial operation. With Hike, he centralized sales force management on a cloud platform and improved control and efficiency on a daily basis.

See the Case

AWARD-WINNING CASE

AWARD-WINNING CASE

AWARD-WINNING CASE

Retail
Performance Agency
ABEMD
Tenda Atacado

Tenda Atacado - Select Private Label Disclosure

How Tenda Atacado strengthened its own brand Select with a data-driven CRM strategy focused on relevance and incremental revenue. In the complete case, you check the segmentation logic, the creatives, and the learning that supported the performance.

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