Content about Customer Service with a 360º view of the customer: unified history, intelligent routing and omnichannel automation to increase resolution.
Discover 4 benefits of an omnichannel chatbot to unify conversations, accelerate service, reduce costs, and personalize the customer journey.
Speed up the sending and signing of contracts with electronic signature management in Plusoft Omni CRM. Design, send, and track everything in the sales force.
Chat with integrated virtual intelligence from Plusoft Omni CRM to summarize calls, analyze feelings, suggest answers, and accelerate tasks in the CRM.
Success story in healthcare: integrated CRM and 24/7 virtual assistant increased sales by 56%, reduced 92% of human effort, and increased retention > 90%.
How to balance automation and humanization in patient care: efficiency gains, reduced queues, and practices to maintain empathy and trust.
See how real-time data, AI, and health CRM enable hyperpersonalization, increase adherence to care, and increase patient satisfaction.
Understand when hospital automation becomes a bottleneck and how to avoid data silos, dehumanization, and rework with interoperability and governance.
Understand the ANS sandbox for consultation and exam plans (“fourth way”), coverage rules, challenges, and how CRM and omnichannel service increase efficiency.
D2C: we connect the industry to the consumer with CRM Trade, proprietary data, loyalty, omnichannel service and social listening to sell more and retain.
© Copyright 2026 Plusoft. All rights reserved.
