MARKETING AUTOMATION

Marketing automation to orchestrate intelligent omnichannel journeys

End-to-end journeys, with unified data, real-time events, channel prioritization, and actionable metrics

Engage with your customers at every touchpoint

Activate channels with consent governance, unified identity, and frequency control by person, campaign, and journey

Push Notifications

Quick messages in the app with segmentation and behavioral triggers.

WhatsApp Business

Conversations and templates integrated into the journey, with opt-in and routing.

SMS

Outreach channel for alerts, reminders, and transactional actions.

Email Marketing

Dynamic content, automation by events, and reports by campaign.

Announcements

Audiences and retargeting connected to the CRM ruler and conversions.

Service Chat

Service events fuel journeys, suppressions, and follow-ups.

RCS

Rich messages with buttons and status, with engagement tracking.

Automate journeys that generate incremental revenue

Plan, execute, and optimize campaigns connecting customer channels, offers, and events, with attribution and actionable reading of performance by journey.

Templates and journey editor to accelerate campaign creation

Event triggers and behavior for timely communication

A/B and KPI optimization (open, click, convert, and revenue)

Measurement by working day with result and efficiency indicators

Build omnichannel journeys

Plan flows that accompany the customer at every stage, from first contact to repurchase, combining data, business rules, and cross-channel orchestration

Real-time interactions

Follow the evolution of your consumers' engagement according to each moment and each channel

Plusoft Intelligence

AI as the orchestrator of our solutions

Our generative Artificial Intelligence with Machine Learning acts as a multichannel orchestrator to create segmentations, screening, and prioritization, connecting transactional data, business rules, and knowledge base for applying consistent responses with scalability.

Advanced algorithms

Business rules for routing and prioritization, with optimization of offers.

Data Flow

APIs and connectors integrate ERP and channels, unifying the context of interactions and purchases.

Machine Learning

Propensity, retention, and CLV scoring, with clustering and recommendation for conversion.

Generative AI

Copilot with NLP, summary, suggestion of answers and integrated knowledge base.

Our platforms

Connect Marketing Automation to Plusoft solutions to centralize journey data and trigger experiences across channels and operations

SALES automation

CRM campaigns and events connected to business execution and the team's routine.

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CHATBOT

Capturing and qualifying demand with sorting automation and triggering of journeys.

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Social media signals to identify themes, risks, and activation opportunities.

WHATSAPP BROKER

WhatsApp operation with template control, opt-in, and step-by-step measurement.

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CUSTOMER SERVICE

Integration with service for history, routing, and post-contact relationship rules.

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performance agency

Assisted operation for acquisition and CRM with governance and agreed goals.

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Measurement and governance to scale campaigns with predictability

A complete suite that transforms CRM into a revenue engine: planning, omnichannel activation, and measurement that prove the value of each action.

ROI per journey: dashboards by stage, cohorts, and impact by channel.

Personalization by event: offers and content based on behavior and attributes

Channel orchestration: channel priority, fallback, windows, and frequency per person

Integration and security: API-first, SSO, audit trails, and access controls

Request a demo of our solution.

Talk to our team