Performance Agency: precise actions, connected data, and results that accelerate business

Our Performance agency integrates CRM, automation, SEO, and paid media to accelerate sales and loyalty with connected data and a focus on ROI.

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Audio transcription on WhatsApp: how it works on the chatbot and what benefits it brings to the service

Feature that transcribes audios on WhatsApp into text for the chatbot to understand intentions, accelerate responses, generate searchable history, and improve accessibility.

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Sentiment analysis in the chatbot: how to understand emotions and improve service

The sentiment analysis module uses algorithms to detect emotions, personalize responses, monitor in real time, and generate service insights.

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BI and SAC 3.0 as a CX tool on social networks

BI, SAC 3.0 and consulting for humanized service, with social listening and strategic dashboards to optimize CX, marketing and crisis management.

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Chatbot on Instagram and Messenger with Plusoft Social

Answer on Instagram and Messenger with chatbot on Plusoft Social: automatic responses, interactive menus, knowledge base, and reports to gain scale.

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Electronic signature management: more agility and control when sending contracts

Speed up the sending and signing of contracts with electronic signature management in Plusoft Omni CRM. Design, send, and track everything in the sales force.

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Chat with integrated AI in Plusoft Omni CRM: how it works and use cases

Chat with integrated virtual intelligence from Plusoft Omni CRM to summarize calls, analyze feelings, suggest answers, and accelerate tasks in the CRM.

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Discover 4 benefits of an omnichannel chatbot that enhance customer relationship journeys

Discover 4 benefits of an omnichannel chatbot to unify conversations, accelerate service, reduce costs, and personalize the customer journey.

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InPaaS Workflows: real time SLAs control

Automate approvals and critical processes, with real-time auditing and control of SLAs via web and mobile.

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Digital Transformation: how to increase productivity with process efficiency

Discover how to increase productivity by automating controls and providing real-time information for faster and more consistent decisions.

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Low-code: what it is, how it works and when to use the 4th generation of programming

Understand what low-code is, how the platforms work, examples of use, and criteria for choosing the right tool and accelerating deliveries.

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Low-code processes and their benefits for task management

Understand how low-code processes automate task management, increase traceability, reduce errors, and accelerate deliveries even with a shortage of IT.

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How to implement a new process in the company: 4 tips for a successful transition

Implement a new process in the company with practical tips: objective, team, communication, and schedule. Reduce rework, standardize routines, and gain efficiency.

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