Chatbot
Chatbot: content about conversational assistant with AI, NLP and CRM integration for 24/7 automation, screening, and omnichannel service.
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Chatbot: content about conversational assistant with AI, NLP and CRM integration for 24/7 automation, screening, and omnichannel service.
Semantic GPT in Plusoft AI: create text variations with context, accelerate production, and maintain editorial consistency with human review and good practices.
The sentiment analysis module uses algorithms to detect emotions, personalize responses, monitor in real time, and generate service insights.
Plusoft wins the CONAREC 2024 Award for Best Chat Solution. Digital service platform with 14 channels, unified history and generative AI.
Service in Utilities: how to deal with high volume, multiple channels and crises with unified CRM, social monitoring and chatbot with generative AI.
News from Plusoft: official Meta BSP with integrated WhatsApp, AI in Social and Chatbot, new automations in Omni CRM, and features in the MKT Suite and Sales Force.
Plusoft applies generative AI, NLP, and Machine Learning to scale operations and generate gains in service, reputation, marketing, and sales force.
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