Content about chatbot, voicebot, and AI in CRM to automate journeys, analyze feelings, and improve service on WhatsApp and other channels.
Answer 24/7 on the website, social networks, WhatsApp and voice with Plusoft AI. Automate journeys with NLP, generate insights, and operate with a focus on LGPD.
Understand how the chatbot in utilities reduces queues, improves call resolution and integrates channels (WhatsApp, website and app) with 24/7 service and metrics.
Discover 5 benefits of the chatbot in retail and consumer goods: 24/7 support, CRM integration, automation, cart retrieval, and offers.
Choosing a virtual assistant for utilities requires a focus on training, scalability, and technology (AI/NLP). See 3 points to decide with confidence.
See 6 practical applications of AI in companies, from customer service to security, with examples and criteria for prioritizing and measuring results.
Virtual assistants accelerate banking automation in digital banks by opening accounts, servicing 24/7, and executing transactions securely and compliantly.
Diagnose feelings in real time with the Plusoft AI Analysis Studio. Create rules based on humor, reduce crises, and increase CSAT, NPS, and retention.
Feature that transcribes audios on WhatsApp into text for the chatbot to understand intentions, accelerate responses, generate searchable history, and improve accessibility.
Chat with integrated virtual intelligence from Plusoft Omni CRM to summarize calls, analyze feelings, suggest answers, and accelerate tasks in the CRM.
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